Customer Comments

“… a refreshing change to the usual hotels. Bedroom was full of luxury and comfort. The most outstanding thing about the Shaftesbury is that the staff are so friendly and are willing to do anything for you – this guarantees my return!”
Mr D. Fisher, Nevada, USA

“We stayed for our wedding anniversary and enjoyed a wonderful stay. My husband particularly liked watching TV while in the bath!”
Mrs I. McCrosky, Aberdeen

“A perfect and pleasant stay. In the middle of Shaftesbury Ave, the Shaftesbury is a great location for business. I would certainly recommend it for its lavish comfort.”
Mr & Mrs J. Villalobos, La Coruna, Spain

“It is always a pleasure to happen upon a rarity such as the Shaftesbury. Not as expensive as the over-priced boutique hotels, and just as luxurious if not better. Staff are extremely helpful, and there is even an outlet selling theatre tickets which are only a walk away. There is no other hotel quite like it – a real find.”
Mr M. Agnew, Stockholm, Sweden

“A surprising gem in the heart of the west-end. The Phillipe Starck furniture came as no surprise, and the greeting by name from the staff makes you feel like you are more than just a number.”
Mrs D. Adams, Yorkshire, UK